Sitamarhi Information Centre

Right Information • Prosperous Sitamarhi
(सही जानकारी - समृद्ध सीतामढ़ी)

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Right Information – Prosperous Sitamarhi (सही जानकारी - समृद्ध सीतामढ़ी)
Helpline: +91 7870415415 info@sicstm.com
SITAMARHI INFORMATION CENTRE
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Consumer Protection

Community Safety Guidelines

Best practices and safety precautions for hiring local professionals, buying products, and transacting safely across Sitamarhi.

1. Look for Verified Business Badges

Businesses featuring the Verified badge have submitted business documents, physical address proofs, or phone validations to our administration.

  • Prioritize verified providers when booking services or ordering items.
  • Check customer reviews and star ratings from other residents before making a decision.
  • Verify that the phone number on sicstm.com matches the person who contacts you.

2. Safe Payment & Advance Caution

Exercise caution when transacting with unfamiliar individuals or newly listed businesses:

  • Avoid 100% Advance Payment: Never transfer full payment in advance to unknown sellers. Inspect the product or service first.
  • Beware of QR Code Scams: Remember that entering your UPI PIN is only required to send money, never to receive payments or refunds.
  • Always request an itemized bill, invoice, or printed receipt for all significant purchases.

3. Safety for Home & On-Site Services

When hiring electricians, plumbers, repair technicians, or tutors to visit your home:

  • Verify the technician's identity card or government photo ID upon arrival.
  • Agree on service charges, visiting fees, and parts costs before work begins to avoid misunderstandings.
  • Ensure a family member or adult is present throughout the home service visit.

4. Spotting Scams & Reporting Fraud

Stay vigilant against common fraud patterns in the digital ecosystem:

  • Unrealistic Offers: Deals offering expensive items at 80% discount are almost always scams.
  • Fake Government Job / Scheme Promises: Legitimate government hiring never requests fee transfers via personal UPI.
  • Report to sicstm.com: If you spot an inaccurate listing, phone number mismatch, or scam attempt, report it immediately to our support team.

Official District & National Helplines

Save these official numbers for immediate assistance in emergencies or cyber fraud:

Police Emergency
112
Bihar Police / Emergency
Cyber Crime Helpline
1930
cybercrime.gov.in
National Consumer Care
1915
Consumer Disputes Help
Medical / Ambulance
108 / 102
District Medical Response