1. Acceptance of Terms

By accessing or using Sitamarhi Information Centre (sicstm.com), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please discontinue your use of the platform.

2. Platform Overview & Intermediary Role

Sitamarhi Information Centre functions as an online local directory, community search engine, and media information resource connecting consumers in Sitamarhi district with registered independent businesses, service providers, merchants, and institutions.

3. Business Listings & Owner Obligations

Business owners who register or claim a profile agree to:

• Provide truthful, accurate, and up-to-date business name, address, phone number, and category details.
• Ensure all product photos, services descriptions, and advertised pricing reflect legitimate offerings.
• Not misrepresent affiliation with any government authority, district office, or brand without formal authorization.
• Respond promptly and respectfully to legitimate customer inquiries and quotes.

4. Prohibited Conduct

Users and business representatives are strictly prohibited from:

• Posting fraudulent listings, unlicensed lottery/gambling offers, counterfeit goods, or deceptive money schemes.
• Submitting false, malicious, or paid competitor reviews intended to manipulate directory ratings.
• Scraping, harvesting, or compiling directory data for automated telemarketing or bulk spam campaigns.
• Uploading offensive, defamatory, harassing, or copyright-infringing media files.

5. Reviews, Ratings & Content Moderation

Consumer reviews represent the genuine opinions of individuals. We reserve the right, at our sole discretion, to remove, edit, or reject reviews or listings that violate community guidelines, contain hate speech, or appear fraudulent.

6. Limitation of Liability

In no event shall Sitamarhi Information Centre, its directors, employees, or developers be liable for direct, indirect, incidental, or consequential damages resulting from transactions, agreements, service quality, or disputes between consumers and listed businesses.

7. Governing Law & Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of the Republic of India. Any legal dispute or proceeding arising out of or related to these terms shall be subject to the exclusive jurisdiction of the competent courts of Sitamarhi, Bihar, India.

8. Inquiries & Legal Notices

For inquiries regarding these Terms of Service or to submit formal notices, please contact: